Returns & Exchanges

At Aykaa, we want you to be completely satisfied with your purchase. If your new fashion piece isn't the perfect fit, you can return or exchange it within 14 days of delivery provided the items are unworn and have all original tags attached.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Securely pack the items in their original packaging, ensuring all designer tags, accessories, and invoices are included to avoid processing delays.

3

Schedule a Pickup

Choose a convenient time slot for our courier partner to collect the parcel from your doorstep, or drop it off at the nearest authorized shipping point.

4

Receive Your Refund

Once our quality team inspects and approves the returned items, your refund will be processed to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing